We Love Our Customers!

You are always cheerful and attentive. Punctuality – dead on or before. Professionalism – excellent. You always answer questions in an easy way [to understand]. The tarps are always clean and my home is always clean after. What I like best is your reliability and quality. I can trust you!

Your politeness is demonstrated in friendship. Convenience? A-1. You arrive on time. Your professionalism is A-1. You are able to explain a problem in a way we understand – Yes, you are experts. There is no mess.

Politeness – excellent
Convenience – excellent
Punctuality – excellent
Technical knowledge – excellent
Quality of work – excellent.
You do what you say you’re going to do. You’re honest. You’re like working with family in terms of our level of trust, expectations, and performance. You are all top notch.

Dear Bob,
Thank you for your gracious handling of our complaint. By way of explanation, as I’m sure you & your staff were curious but were too polite to ask, I will offer this brief tale of the chicken in the duct. Turns out that this was the work of our obviously disgruntled & vindictive ex-renter who we evicted in October after 6 month of proceedings for lack of rent payment (not to mention the large marijuana growing operation had going on our property). We had 2 CA State Troopers supervising & escorting him off the property but he was allowed to return with the Management company employee to get his stuff out the following weekend. At that time he must have taken the store bought chicken & stuffed it down the vent as a final act of vengeance. As it turns out, this is the same creative mind that made headline news in your community (& world wide it turns out) for cooking & feeding the dog to his girlfriend (when you were first called we had no idea of what this character was capable of as his stunt with the dog was more recent). This is certainly “one for the books”! We are probably lucky it was JUST a chicken… I guess, considering this warped individual’s history, it could have been worse!

I like being notified each year so I don’t have to think about it. You are easy to schedule with and very professional. We relined our fireplace to a new insert and you explained what you were doing in a way we could understand easily. I like the way you cover my floors with drop cloths. You are friendly, considerate, and flexible.

You are the best. You are good at what you do. I am perfectly satisfied.

You did a great job! Clean, on time, and friendly.

You are efficient yet took extra care to be clean.